Privacy Policy
Overview
We, the providers of Zangerine Services (as defined in the Zangerine
Terms of Service) and other associated software and services (the
“Providers”) respect your right to personal privacy. We do
not rent, sell or share personal information about you to anyone except
where necessary to provide you the amazing services available here. We
collect and use information gathered through our Web site and
services.
This privacy policy, (“Privacy Policy”), together with our
other Terms Of Service and any other documents referred to in this Privacy Policy, sets
out the basis on which any personally identifiable information (Personal
Data”) we collect from, or that you provide to us, will be
processed by us. Please read the following carefully to understand
our views and practices regarding your Personal Data and how we will
treat it in respect of your use of Zangerine and other associated
software and services (“the Service”).
By using the Service, you are accepting the terms of this Privacy
Policy. In the event of a conflict between the terms of this
Privacy Policy and the Terms Of Service, the Terms Of Service will
prevail.
Information we may collect from you
We may collect and process the following information about
you.
Information you give us. If you decide to register with or use the Service, you will be
asked to provide certain information about yourself. You will
voluntarily provide us with Personal Data which includes your name,
email address and contact details when you:
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Purchase or register to use the Service.
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Sign up to use the Services via an integrated service, such as
Google.
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Request and receive Customer Support.
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Provide billing and payment information.
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Register for offers or events.
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Post comments on our website.
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Participate in discussion boards or other social media functions on
our website.
Information we collect about you. Each time you use the Service we may automatically collect the following
information:
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Technical information that your browser sends whenever you visit a
website or your mobile app sends when you are using it. This log data
may include your Internet Protocol (IP) address, the address of the
web page you visited before using the Service, your browser type and
settings, the date and time of your use of the Service, information
about your browser configuration and plug-ins, language preferences
and cookie data.
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Information about your visit, including the full Uniform Resource
Locators (URL) clickstream to, through and from our website (including
date and time); products you viewed or searched for; page response
times, download errors, length of visits to certain pages, page
interaction information (such as scrolling, clicks, and mouse-overs),
and methods used to browse away from the page and any phone number
used to call our customer service number.
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We may also collect publicly accessible data about you from social
media websites that you visit when using the Service.
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We may also collect non-personally identifiable information (e.g.
gender and location) to assist in providing the Service to you.
Non-personally identifiable information by itself cannot be used to
identify or contact you. However, this information may be combined
with other identifiers in a way that enables you to be
identified.
By submitting your Personal Data and non-personally identifiable
information, you consent to the collection, use and transfer of your
information in accordance with the terms of this Privacy Policy.
Information we receive from other sources.
We may receive information about you if you use any of the other
websites we operate or the other services we provide. In this case we
will have informed you when we collected that data that it may be shared
internally and combined with data collected via the Service. We are also
working closely with third parties (including, for example, business
partners, sub-contractors in technical, payment and delivery services,
advertising networks, analytics providers, search information providers,
credit reference agencies) and may receive information about you from
them.
Email / IP Addresses
We hate spam and assume you do also. We won’t sell your
email address or give your IP Address to anyone. We use IP addresses
internally to maintain system security, analyze trends, manage our
product and services and gather aggregated data for analysis. We will
also use your email and information to communicate with you in
conjunction with services we offer.
Use of Cookies
We use cookies on our website to distinguish you from other users
of our website and Service. This helps us to provide you with a good
experience when you browse our website and also allows us to improve the
website and Service. For detailed information on the cookies we use and
the purposes for which we use them see our Cookie Policy.
If you are under 16 years of age
If you're under the age of 16, you may not have an account on
the Service. We do not knowingly collect information from or direct any
of our content specifically to children under 16. If we learn or have
reason to suspect that you are a user who is under the age of 16, we
will unfortunately have to close your account. Please see our Terms Of
Service for information about account termination.
Uses made of Information
We will only use information held about you for the following
purposes:
Information you give to us. We will use this information
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To understand and improve our Services to you.
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To ensure that content from our Service is presented in the most
effective manner for you and for your computer.
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To communicate with you by responding to your requests and sending
you emails and messages about invoicing and account management.
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To administer your account and keep track of billing and
payments.
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To keep the Service secure by investigating and preventing abuse and
fraud.
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To carry out our obligations arising from any contracts entered into
between you and us and to provide you with the information, products
and services that you request from us.
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To provide you with information about other goods and services we
offer that are similar to those that you have already purchased or
enquired about.
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To notify you about changes to our Service.
Information we collect about you. We will use this information:
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To administer our Service and for internal operations, including
troubleshooting, data analysis, testing, research, statistical and
survey purposes.
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To improve our Service to ensure that content is presented in the
most effective manner for you and for your computer.
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To allow you to participate in interactive features of our Service,
when you choose to do so.
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To measure or understand the effectiveness of advertising we serve to
you and others, and to deliver relevant advertising to you.
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To make suggestions and recommendations to you and other users of our
Service about services that may interest you or them.
By using the Service, you agree that we can access, aggregate and use
non-personally identifiable data we have collected from you. This data
will in no way identify you or any other individual. We may use this
aggregated non-personally identifiable data to:
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Assist us to better understand how our customers are using the
Service.
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Provide our customers with further information regarding the uses and
benefits of the Service.
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Provide useful business insights from the aggregated data.
Information we receive from other sources. We may combine this information with information you give to us
and information we collect about you. We may use this information and
the combined information for the purposes set out above (depending on
the types of information we receive). By using the Service, you consent
to Personal Data being collected, held and used in this way and for any
other use you authorize.
Disclosure of your information
We may share your Personal Data with any member of our group, which
means our subsidiaries, our business partners that are directly related
to providing your service, our ultimate holding company and its
subsidiaries, as defined in section 1159 of the UK Companies Act
2006.
Information we share with third parties. We may share your information with selected third parties
including:
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Business partners, suppliers and subcontractors for the performance
of any contract we enter into with them or you and for the purposes of
providing part of the Service to you. Such third parties supply the
hardware infrastructure, storage and associated services necessary for
us to provide the Service. All information submitted to third parties
will be encrypted using SSL technology. By using our websites and/or
the Service you consent to our third party service partners having
access to your Personal Data.
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Analytics and search engine providers that assist us in the
improvement and optimization of our Service.
Personal Data we disclose to third parties. We follow strict guidelines in the storage and disclosure of
information which you have given us, to prevent unauthorized access. We
comply with the laws of the countries from which we operate. We may
disclose your Personal Data to third parties:
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In the event that we sell or buy any business or assets, in which
case we may disclose your Personal Data to the prospective seller or
buyer of such business or assets.
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If any of the Providers or substantially all of the assets of any of
the Providers are acquired by a third party, in which case Personal
Data held by it about its customers will be one of the transferred
assets.
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If we are under a duty to disclose or share your Personal Data in
order to comply with any legal obligation, or in order to enforce or
apply our Customer Terms and/or any other agreements; or to protect
the rights, property, or safety of the Providers, our customers, or
others. This includes exchanging information with other companies and
organizations for the purposes of fraud protection and credit risk
reduction.
In complying with court orders and similar legal processes, we strive
for transparency. When permitted, we will make a reasonable effort to
notify users of any disclosure of their information, unless we are
prohibited by law or court order from doing so, or in rare, exigent
circumstances.
Your rights
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Consent. If you wish to subscribe to our marketing communications, we
will use your name and email address to send communications to you. We
will inform you (before collecting your data) if we intend to use your
data for such purposes or if we intend to disclose your information to
any third party for such purposes. You may elect to stop receiving our
marketing emails by following the unsubscribe instructions included in
such emails. We send push notifications from time to time in
order to update you about any Service updates, events and promotions
we may be running. If you no longer wish to receive these
communications, please disable these in the settings in your account.
If you change your mind about being contacted in the future, please
click on the opt out options included in emails or the Service and we
will remove you from our mailing lists.
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Access to information. You have the right to access information held
about you.
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Right to deletion, rectification and data export. We permit you to
delete, rectify and export information you have provided to us,
subject to the conditions of our Customer Terms and our legal
obligations set out below.
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Retention. We retain Personal Data for as long as we provide the
Services to you or your account remains open. However, we may keep
some data after your account is closed or you cease using the Service,
for the purposes set out below.
After you have closed your account we may retain Personal Data where
reasonably necessary to comply with our legal obligations (including law
enforcement requests), meet regulatory requirements, maintain security,
prevent fraud and abuse, resolve disputes, enforce our Customer Terms,
offer new features you may be interested in, or fulfil your request to
“unsubscribe” from further messages from us. If none of
these obligations apply we will delete Personal Data upon your written
request. We will retain de-personalized information after your
account has been closed.
Applicable Data Protection Law
For the purpose of the General Data Protection Regulation (EU)
2016/679, the data controller is Zangerine, a registered DBA in Utah,
USA with EIN# 26-0016679 whose registered office is at 466 N. 900 W.
American Fork, UT 84003.
Where we store your Personal Data - for EU Customers only
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The Personal Data that we collect from you may be transferred to, and
stored at, a destination outside the European Economic Area
("EEA"). It may also be processed by staff operating outside
the EEA who work for us or for one of our suppliers. Such staff may be
engaged in, among other things, the provision of support services. By
submitting your Personal Data, you agree to this transfer, storing or
processing outside of the EEA. We will take all steps reasonably
necessary to ensure that your data is treated securely and in
accordance with this Privacy Policy.
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We always ensure that your information is only transferred in full
accordance with UK data protection laws and/or applicable EU data
protection law. In particular, this means that your information will
only be transferred to a country that provides an adequate level of
protection (for example, because the European Commission has
determined that a country provides an adequate level of protection) or
the recipient is bound by standard contractual clause according to
conditions provided by the European Commission (“EU Model
Clauses”). You are responsible for checking the privacy policy
of any third-party websites we link to.
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Our Service is accessible via the Internet and may potentially be
accessed by any user around the world. Other users may access the
Service from outside the EEA. This means that where you chose to
upload your data to the Service, it could be accessed from anywhere
around the world and therefore a transfer of your data outside of the
EEA may be deemed to have occurred. You consent to such transfer of
your data for and by way of this purpose.
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Where we have given you (or where you have chosen) a password which
enables you to access certain parts of the Service, you are
responsible for keeping this password confidential. We ask you not to
share any password with anyone.
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Unfortunately, the transmission of information via the Internet is
not completely secure. Although we will do our best to protect your
Personal Data, we cannot guarantee the security of your data
transmitted to our Service; any transmission is at your own risk. Once
we have received your information, we will use strict procedures and
security features to try to prevent unauthorized access.
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The Service may contain links to and from third party websites of our
partners, networks, advertisers and affiliates. If you follow a link
to any of these websites, please note that these websites have their
own privacy policies and we do not accept any responsibility or
liability for the privacy practices or content of these
websites.
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Complaints: If you have any complaints about our use of your
information please contact us as set out at the end of this Privacy
Policy or contact the UK supervisory authority – The Information
Commissioner’s Office (“ICO”).
Changes To This Privacy Policy
We reserve the right to change this Privacy Policy at any time and any
amended Privacy Policy will be posted on our websites and notified to
you by email, where appropriate. Please check back frequently to see any
updates or changes to our Privacy Policy.
Contact Us
Questions, comments and requests regarding this Privacy Policy are
welcomed and should be forwarded by email to: support@zangerine.com
Last Updated on: 1/10/2019
This Privacy Policy replaces any other Privacy Policy previously
applicable from this date.
© Zangerine